Entreprise:
NATIONAL PEN
Secteur: communication / publicité / média
Taille: Plus de 500 employés
Secteur: communication / publicité / média
Taille: Plus de 500 employés
National Pen is part of the Cimpress Group and specializes in marketing promotional products for small and medium businesses. We provide professionals and individuals all kinds of personalized advertising objects to enable them to develop their image and their activity. Our business is generated by the combination of online marketing, mailing and telemarketing, and most of our customers' orders are produced in our production facility in Ireland. We marketed our products in more than 22 countries in Europe.
Description de l'annonce:
Overview of Role:
As part of theUpsellingteam, you will be required to work with our Norwegian speaking customers.We are looking for people like us;hardworking, motivated, driven and fun!The Up-selling Agent is responsible for generating sales from existing customer orders.You will be assessed by the sales generated, the number of orders entered and the value of each entry.Upsellagents also work on outbound call campaigns to increase national revenues in the past.
What you will do:
- National Penal Products and Receipts
- Grow business by establishing and maintaining deep relationships with customers
- Act as a keep point of contact
- Entering & verifying orders accurately on database
- Using consultative sales approachupselladditional National Pen products increasing their order quantity
- Working on projects to increase National Pens revenue from outbound call campaigns
- Reach weekly sales targets
- Maintain up-to-date knowledge of our products and processes
- Any other duties / projects as directed by Senior Management
What we need from you:
- Proven experience as telesales representative or other sales +1year
- Passionate about customer service and customer expectation
- Excellent communication and negotiation skills
- Have the ability to maintain professionalism under pressure
- An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
- Self-motivated and goal oriented, Be a team player
- Proven track record of successfully meeting sales
- Good knowledge of falling computer programs (eg CRM software) and telephone systems
- Ability to learn about products and services
- Excellent knowledge of English
- Fluent in Norwegian
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues
- High school diploma;BSc / BA will be more
About National Pen
At National Pen provides high value products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce of over 30 different countries with 19 working languages, we provide a very diverse and multi-cultural environment with successful tools.
