Description de l'annonce:

Chifco is a Tunisian tech start up, specialized in the Internet of Things (IOT) and Machine to Machine .We started our journey in August 2011 and we are based in Tunis, Sousse and Paris.

We doubled in Size these last 2 years with 20 collaborators. Our ambitions are very strong to expand hyper market, thanks to our exclusive technology.

Job brief

We are looking for a qualified Sales Account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Principal Missions:

• In charge of prospection, competitive analysis, market research and product positioning

• Analyze sales, marketing, finance and other reports to gain insights into how to improve performance and maximize growth.

• Define marketing and communication/social media /digital marketing strategy

• Capture, validate and qualify sales leads and opportunities in CHIFCO CRM (Customer Relationship Management) system to accommodate the business growth objectives for the assigned Client Accounts

• Collaborate and manage the captured sales opportunities with Technical Sales Staff to ensure  wining the captured sales opportunities and converting them to commercial revenue stream.

• Leads strategic planning meetings with project management to optimize project goals, schedule and budget.

• Prepare, document and maintain Client Profile for each Client Account in CHIFCO CRM system

• Ensure commercial contracts approval process that is in compliance with CHFICO commercial contract policy and practices including compliance with the internal defined approval levels.

• Monitor competition, market share and pricing within the assigned Client Accounts.

• Supervise and Monitor the Projects execution activities within the assigned Client Accounts.

• Build a strategic relationship with the client.

• Provide customer service, support and retention

• Ensure delivery of the annual revenue and profit objectives for the assigned Regional Client Accounts.

Other duties as assigned

The Director assigns the Objectives and the Sales Strategy to the Account Manager

Sales Account Manager Skills:

• Must have at least 3 years of experience in business development, customer management, sales and presentation skills.

• Strong organizational and planning skills and the ability to simultaneously manage multiple priorities.
• Strong organizational and planning skills and the ability to simultaneously manage multiple priorities.

• Ability to form strong business relationships with internal and external stakeholders and represent the company professionally

• Ability to form strong business relationships with internal and external stakeholders and represent the company professionally

• An ability to deliver projects and answer inquiries on time

• Strong understanding of construction costs, budgets, and schedules
• Strong communication ,sales and presentation skills

• Ability to multitask and prioritize projects.

• A well-defined sense of diplomacy, including solid negotiation, conflict resolution.