Description de l'annonce:

About us:

Sindibad Group is a leading customer experience, R&D and consulting firm.

Socially committed and eager to solve region’s most pressing development challenges, we are taking it upon ourselves to turn technology into a catalyst to reach service excellence and push Innovation and competitiveness in the region.

We help our partners lead their transformational journeys to achieve customer-centricity and build loyalty by engaging the hearts and minds of their customers, employees, and partners, combining customer experience thought leadership with a deep understanding of customer’s insights and problems and capitalizing on our lean thinking, digital transformation, service design, data analytics and business process management expertise.

Based on our Belief, that Improving Customer Experience will drive better business results, we partner with enterprises, service providers, research centers, universities, and any change agent to design, build and deliver added value solutions to solve meaningful problems.

Takwinland is one of our initiatives:

Project Vision: high quality human capital for high performing organizations.

Project Mission:

Takwinland empowers individuals and organizations and enables them to contribute to the maximum extent possible to the social and economic development of their organizations and communities by substantially improving their capabilities in terms of soft, technical and professional skills.

Project Approach:

Taking advantage of new technologies and innovative approaches such as Digitization, Intelligent Process Automation, Advanced Analytics, Business Process Outsourcing and Lean Process Redesign, at Takwinland, we are reinventing the training business operating model, designing our solution around customer insights and experiences and customer journeys, human interaction and taking care of the training ecosystem stakeholders needs.

To make our partners save operational costs, improve their service quality, create transparency, build impactful value, we enable them to be more agile, quicker to react and more effective delivering great customer experience and gaining loyalty.

Our Solution:

We are building a global digital platform to be the first Training ecosystem all over the world, which provides for each stakeholder an integrated digital office/interface that map the end-to-end training management process to find and collaborate with the rest of the ecosystem members.

JOB DESCRIPTION

We are looking for a “Partner Account Manager”.  The Partner Account Manager plays a critical role in growing Takwinland global customer base. You will run a set of Training ecosystem partners for Takwinland as well as support the recruitment of new partners.  As a member of the Business Development team, you will work closely with the Executive and Marketing teams. In this critical role, the Partner Account Manager is responsible for achieving new partner acquisition growth targets for each partner niche he manages through both consultative marketing, sales and project management skills in which he builds relationships with senior executives at leading enterprises.  

Key Responsibilities:

·  Build and maintain strong, long-lasting, trusted relationships with key partners

·  Manage daily activities of existing partners including analyzing data, providing support for effective merchandising, marketing, and promotions

·  Implement new operational practices to improve our workflow

·  Work cross-functionally, partnering with the Marketing, Design, and Sales teams to bring new programs to life

·  Analyze the ROI of the program and track to forecast.

·  Evaluate performance based on partner growth

Qualifications :

·  Mature attitude, highly motivated and self-starting hunter

·  A minimum of 2+ years of B2B sales experience or equivalent

·  Strong marketing, project management, and relationship skills

·  Analytical mindset and ability to make data-driven decisions

·  A history of selling licenses/products/subscriptions to companies of varied sizes across complex organization.

·  Skilled at negotiating business terms with line-of-business, senior management and/or C-level executives

·  Able to manage complex sales cycles involving multiple party solutions, and multiple customer stakeholders

·  Teamwork and good communication skills is a must

·  Knowledge/Experience in Training/ Learning management systems or HR is a plus