Description de l'annonce:

Hotel is looking for Assistant Room Service Manager:Areas Of Responsibility

• Deliver the company experience for guests.
• Assist the Room service Manager in all the managerial aspects of the outlet.
• Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences.
• Follow up with guests with additional services that enhance the guests’ experience.
• Handle guest requests personally and/or refer as appropriate.
• Demonstrate the hotel values when providing service and teamwork.
• Replenish water.
• Make and pour coffee for the customers.
• Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware.
• Clean tables, chairs and floor area.
• Reset table quickly.
• Polish silver and fold linens.
• Assist service team as necessary to meet and exceed the guests’ expectations.
• Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards.
• Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently.
• Share information: Provide information so that co-workers, customers and suppliers understand and can take action.
• Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance.
• Develop self and others: Continually work to develop own capabilities and the capabilities of others.

Key Skills And Requirements

• Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources.
• Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties.
• Fluent English and French (written, spoken and reading)
• Previous significant experience in a related position